NDIS High Intensity Supports

Build a safer, audit-ready HIDPA workforce

Face-to-face HIDPA workforce education, RN-governed competency verification and clinical governance for NDIS providers and support workers delivering High Intensity Daily Personal Activities. Melbourne and Victoria based. Regional and interstate delivery available.

Book an HIDPA Education Day

NDIS audit requirement: HIDPA compliance is assessed at certification, mid-term and compliance audits. From 1 July 2026, SIL and platform providers will be required to register with the NDIS Commission, bringing new providers under full HIDPA compliance obligations for the first time.

Face-to-face practical education
Theory, practical simulation, clinical reasoning and real-world case discussion. Delivered by experienced clinical educators.
RN-governed competency verification
Workers consolidate their learning over 2 to 4 weeks and return for individual RN-governed competency verification. Clinical Competency Verification Report issued. Aligned to the NDIS HIDPA Skills Descriptors.
Governance and clinical policy support
Clinical governance review, workforce capability systems, HIDPA policy and procedure documentation, and audit preparation support for NDIS providers.
Practical capability. Stronger governance.
Unlike online training providers, Calibre Clinical Education combines clinician-led education, a consolidation period and RN-governed competency verification, creating workforce capability evidence that supports real-world NDIS practice and stands up at audit.
HIDPA Workforce Education
Face-to-face practical education delivered by experienced clinical educators, aligned to the NDIS HIDPA Skills Descriptors.
RN-Governed Competency Verification
Workers consolidate their learning over 2 to 4 weeks before returning for individual competency verification assessed by a Registered Nurse.
Practical Simulation
Hands-on simulation on clinical task trainers and manikins, combined with clinical reasoning scenarios and real-world case discussion.
Governance & Audit Readiness
Clinical governance mapping, audit-ready evidence systems and HIDPA policy documentation.

Training tells you a worker attended.
Competency verification tells you they can deliver care safely.

Who We Help

Built for NDIS providers and support workers delivering High Intensity supports

Calibre Clinical Education delivers High Intensity Support Skills (HISS) education face-to-face, with hands-on simulation and RN-governed competency verification, aligned to the NDIS HIDPA Skills Descriptors.

The NDIS High Intensity Support Skills Descriptors require that workers delivering High Intensity Daily Personal Activities have verified, current clinical competency, assessed by an appropriately qualified health practitioner:

  • Reviewed annually
  • Reassessed where a worker has not delivered a support for more than three months
  • Reassessed where a participant's support needs have changed

Whether you are an NDIS provider building workforce capability across a team, or a support worker delivering complex care, Calibre Clinical Education provides the education, RN-governed competency verification, and governance documentation that meets that requirement.

Every program is designed to build the practical capability that improves participant safety, supports better care delivery, and holds up at audit, because when a support worker delivers High Intensity supports without verified clinical competency, the risk is not a non-conformity finding. The risk is to the participant in their care.

The Problem

Most NDIS providers don't have a training problem.
They have a competency verification problem.

Workforce competency gaps create participant safety risk
Workers complete training but practical capability is never demonstrated
Audit evidence doesn't align with NDIS HIDPA Skills Descriptors
Clinical policies don't reflect current NDIS Practice Standards

Calibre Clinical Education was built to close that gap, with a clinically governed pathway that builds the evidence your auditor requires, and the capability your participants deserve.

Why Calibre Clinical Education

Why NDIS providers choose Calibre over online HIDPA training

NDIS providers delivering High Intensity Daily Personal Activities are expected to demonstrate that their workforce has the practical skills and knowledge to do so safely. Calibre Clinical Education delivers face-to-face workforce education and practical simulation, with workers returning for RN-governed competency verification after a consolidation period. Our programs are grounded in current evidence-based clinical practice, developed and delivered by practising clinicians.

RN-governed competency verification, not just attendance certificates
Workforce capability evidence aligned to the NDIS HIDPA Skills Descriptors
Clinician-led education grounded in evidence-based practice
Real-world simulation and clinical reasoning
Documentation that supports audit and governance requirements
Stronger governance systems and HIDPA policy support
Safer care delivery for NDIS participants
The difference is clear
Online HIDPA Training
Calibre Clinical Education
Attendance certificate only
RN-governed competency verification
No practical simulation
Hands-on simulation and clinical reasoning
No workforce capability evidence
Audit-ready workforce capability documentation
Same certificate regardless of performance
Individual 45-minute RN assessment per worker
No governance support
Governance and HIDPA policy support
Our Core Differentiator
The Calibre Clinical Competency Pathway

Competency built through practice,
not assumed through attendance

The NDIS Commission recommends annual competency review for all workers delivering High Intensity Daily Personal Activities (HIDPA) supports, and reassessment where a worker has not delivered a support for more than three months or where a participant's support needs have changed. The Calibre Clinical Competency Pathway is designed to meet that requirement.

01
HIDPA Education Day

Theory-based learning, practical simulation, clinical reasoning and real-world case discussion delivered by experienced clinical educators. Designed for NDIS support workers delivering High Intensity Daily Personal Activities.

  • Theory-based learning
  • Practical simulation
  • Clinical reasoning
  • Real-world case discussion
  • Risk identification and escalation
02
Consolidation Period
2 to 4 weeks

Workers consolidate their learning through practice over 2 to 4 weeks before returning for competency verification. Not rushed through on the same day.

  • Time to consolidate and embed learning
  • Policy familiarisation
  • Participant-specific learning
  • Workers come to their assessment prepared
03
RN-Governed Competency Verification

Each worker is assessed individually in a 45-minute RN-governed session. Skills observation, clinical reasoning, escalation scenario and documentation awareness, conducted and verified by a Registered Nurse.

  • Skills observation
  • Clinical reasoning assessment
  • Escalation scenarios
  • Documentation awareness
  • Safe practice assessment
Outcome
Clinical Competency Verification Report
Individual assessment, each worker assessed separately in a 45-minute session. Conducted and verified by a Registered Nurse. Aligned to the relevant NDIS High Intensity Daily Personal Activities (HIDPA) Skills Descriptor. One Clinical Competency Verification Report issued per worker.
Important
Competency verification is conducted and verified by a Registered Nurse. The Clinical Competency Verification Report provides workforce capability documentation aligned to the NDIS Practice Standards High Intensity Support Skills Descriptors. Final authorisation for a worker to deliver supports to a specific participant remains the responsibility of the employing provider. Workers consolidate their learning and return for competency verification after a consolidation period.
Calibre Clinical Education
Workforce Education & Governance
Discuss Our Model
Workforce Education

Practical HIDPA workforce education aligned to the NDIS HIDPA Skills Descriptors

Calibre Clinical Education delivers face-to-face HIDPA workforce education for NDIS support workers and providers delivering High Intensity Daily Personal Activities. Melbourne and Victoria based, with national bookings available. Travel fees apply for interstate and regional bookings. Every module is aligned to the NDIS HIDPA Skills Descriptors and combines theory-based learning, practical simulation, clinical reasoning and real-world case discussion.

NDIS HIDPA Skills Descriptor
Complex Bowel Care
Bowel anatomy and function
Manual evacuation technique
Suppository and enema administration
Risk recognition and escalation
Documentation and safe practice
Stoma awareness and care
Following the participant's bowel care management plan
Participant dignity and privacy in bowel care
Practical Simulation
Manual evacuation on bowel care task trainer
Suppository and enema administration practice
Positioning and dignity practice
Risk recognition and escalation scenarios
Autonomic dysreflexia recognition and emergency response simulation
Following the participant's bowel care management plan
Abdominal massage technique as a bowel support strategy
Bristol Stool Form Scale, classification and documentation
Autonomic dysreflexia, recognition, immediate response and emergency escalation
Nutrition, hydration, dietary fibre and their role in bowel function
NDIS HIDPA Skills Descriptor
Enteral Feeding Support (NGT, PEG/PEJ)
Tube types and feeding regimes
Pump and gravity administration
Stoma and site care
Emergency response
Following the participant's feeding plan and care team instructions
Practical Simulation
PEG and PEJ tube feeding setup on torso trainer
Pump and gravity administration
Bolus feeding and medication via tube
Stoma site care and occlusion management
Clinical Note
Participant-specific feeding regime training is provided by the participant's dietitian and/or SLP
Medication administration via enteral tube, within scope of skills descriptor
Oral health maintenance and its relationship to nutrition and hydration
NDIS HIDPA Skills Descriptor
Severe Dysphagia Management
Swallowing anatomy and impairment
IDDSI texture modified foods and fluids
Safe mealtime support and positioning
Aspiration recognition and response
Following SLP recommendations
Participant engagement and mealtime dignity
Practical Simulation
IDDSI texture preparation and flow testing
Thickened fluid preparation to all IDDSI levels
Supported mealtime assistance practice
Aspiration recognition scenarios
Delivery Note
Co-facilitated with a Speech-Language Pathologist, required under NDIS Practice Standards
First aid for choking and airway clearance
Oral health and its relationship to aspiration risk
NDIS HIDPA Skills Descriptor
Tracheostomy Support
Tracheostomy anatomy and tube types
Stoma care and inner cannula management
Suctioning technique and airway management
Emergency response and decannulation
Documentation and escalation
Practical Simulation
Inner cannula removal and reinsertion on tracheostomy manikin
Suctioning technique practice
HME and speaking valve management
Accidental decannulation emergency response
CPR and basic life support, required competency for all workers delivering tracheostomy support
Scope Note
Tracheostomy tie or strap changes require a second person and must be performed or supervised by a health practitioner. This module covers tracheostomy support for non-ventilated participants.
NDIS HIDPA Skills Descriptor
Ventilator Support
Ventilator types, components and alarms
Setting up and monitoring ventilation
Respiratory distress recognition and response
Emergency procedures and back-up ventilation
Documentation and escalation
Stoma and airway interface care awareness
Practical Simulation
Ventilator circuit checks and alarm response
Manual ventilation with Ambu bag
Emergency disconnection and reconnection
Documentation practice
Clinical Note
Participant-specific equipment familiarisation arranged through the participant's clinical team
This module covers tracheostomy care for non-ventilated participants
Reading and understanding an Advanced Care Directive where one exists
Equipment log book documentation including back-up ventilator and oxygen checks
NDIS HIDPA Skills Descriptor
Urinary Catheter Support
In-dwelling catheter (IDC) care
In-out catheter technique
Suprapubic catheter management
Infection prevention
Troubleshooting and escalation
Suprapubic catheter stoma care
Practical Simulation
Catheter insertion on male and female trainers
Drainage bag and catheter valve management
CAUTI prevention practice
Catheter removal and documentation
Scope Note
IDC and suprapubic catheter insertion is performed by a health practitioner only. Support workers perform in-out (intermittent) catheterisation, and assist with management and maintenance of established IDC and SPC.
Available as a half day session, contact us to discuss
NDIS HIDPA Skills Descriptor
Subcutaneous Injections
Injection technique and site rotation
Hypoglycaemia recognition and response
Sharps management and disposal
Diabetes management including blood glucose monitoring and insulin administration
Documentation and medication records
Following the participant's medication management plan
Practical Simulation
Injection technique on pad trainer
Site selection and rotation
Insulin pen device and sharps management
Hypoglycaemia recognition and response scenarios
Dose calculation and double-check procedure as established by the prescribing health practitioner
Clinical Note
Written or phone orders from the prescribing health practitioner are required prior to any subcutaneous injection administration
Available as a half day session, contact us to discuss
NDIS HIDPA Skills Descriptor
Complex Wound Care Support
Wound assessment and staging
Dressing selection and aseptic technique
Infection recognition and escalation
NPWT awareness
Documentation and wound charts
Participant consent and dignity in wound care
Practical Simulation
Wound assessment on wound care task pads
Dressing selection and application technique
Wound bed preparation and peri-wound skin care
Wound assessment documentation
Clinical Note
Complex wound management sits with the participant's wound care nurse or treating medical team
Lymphoedema management and assistive circulatory device support
Pressure injury prevention, repositioning and turning schedules
Available as a half day session, contact us to discuss
NDIS HIDPA Skills Descriptor
Epilepsy & Seizure Support
Seizure types and recognition
Seizure first aid and safe positioning
Rescue medication administration
Individual seizure action plans
Post-ictal care and escalation
Documentation and reporting
Practical Simulation
Seizure recognition and classification scenarios
Safe environment management during a seizure
Rescue medication administration using demonstration devices
Post-ictal care, timing and documentation
CPR and basic life support, required competency for all workers delivering seizure support
Seizure monitoring technology and wearable devices
Available as a half day session, contact us to discuss
Additional Clinical Education Modules

Aligned to NDIS Practice Standards obligations, not HIDPA Skills Descriptor modules. RN-governed competency verification available for all additional modules.

Additional Module | NDIS Practice Standards QI 2.3
Medication Administration for Support Workers
Regulatory framework and medication authority
Types of medications, oral, topical, inhaled, PRN
The six rights of medication administration
Medication storage, handling and checking procedures
Documentation and medication records
Adverse reaction recognition and escalation
Controlled medication procedures
Following the participant's medication management plan
Practical Simulation
Oral and topical administration using demonstration resources
Medication chart completion and documentation practice
PRN decision-making scenarios
Adverse reaction recognition and escalation practice
Clinical Note
Addresses medication management training obligations under NDIS Practice Standards Quality Indicator 2.3. RN-governed competency verification available, produces a signed competency record for your medication management governance documentation
Available as a half day session, contact us to discuss
Full day option available for providers supporting participants with complex medication needs including controlled drugs, contact us to discuss
Additional Module | NDIS Practice Standards QI 1.4
Recognising and Responding to Deterioration
Understanding clinical deterioration in disability settings
Vital signs, normal ranges and when to act
Early warning signs, respiratory, cardiovascular, neurological
Sepsis recognition and urgent escalation
Deterioration in participants with complex communication needs
ISBAR communication framework for escalation
When to call 000, the treating RN or clinical team
Documentation of observed changes and incident reporting
Practical Simulation
Vital signs interpretation using clinical scenarios
ISBAR communication practice, structured escalation scenarios
Case-based deterioration recognition exercises
Documentation of observed clinical changes
Clinical Note
Aligned to NDIS Practice Standards Quality Indicator 1.4, participant health and wellbeing. Not a HIDPA Skills Descriptor module. RN-governed competency verification available
Available as a half day session, contact us to discuss

The difference between an audit conformity and a non-conformity finding is often not whether your workers were trained. It is whether their competency was verified and documented.

Book a Session

Choose the education pathway that suits your workforce

One non-conformity finding costs significantly more than a year of workforce capability investment. The question is not whether to invest, it is whether to invest before or after the finding.

Provider bookings and individual open cohort sessions available. Every booking delivers practical workforce capability and documentation that supports safer care delivery.

Every education day booking includes
Registered Nurse clinical educator
Hands-on simulation on clinical task trainers and manikins, with clinical reasoning scenarios and real-world case discussion
HIDPA Skills Descriptor-aligned content
Pre-reading sent one week prior
Education completion record issued same day
Competency verification pathway available
Individual Bookings
Open Cohort
For individual support workers

For support workers who want to attend an open cohort session, build their clinical competency and leave with a verified record for their personnel file. Join a scheduled open cohort session. Individual places only, not a group booking. Session dates are published via our booking link, register your interest to be notified of upcoming sessions. Selected modules are available as half day sessions, see individual module cards for details. Book any three modules and save, contact us about multi-module pricing.

Education Day only
$300
+ GST
Education + Verification
$560
+ GST
Save $60
Verification only (individual)
$320
+ GST
Individual 45-minute RN assessment

Education + Verification: attend the HIDPA Education Day, consolidate over 2 to 4 weeks, then return for RN-governed competency verification. Standalone verification is available for workers with prior HIDPA education from a recognised provider. Contact us before booking to confirm eligibility, we review prior training to ensure it meets the required standard.

Book an HIDPA Education Day

Sessions confirmed upon a minimum of 4 participants. Full refund issued if a session does not proceed.

Secure payment via Humanitix. Tax invoice issued automatically.

Provider Bookings
HIDPA Education Day
Book a session for your team

Face-to-face workforce education delivered at your premises or an approved venue. Full day, 9am to 4:30pm. One HIDPA module per session. Melbourne and Victoria based, with national bookings available.

Up to 9 participants
$2,400
+ GST
Includes 1 free place
10 to 12 participants
POA
Contact us

Includes pre-reading, face-to-face education, simulation, case scenarios and education completion record per participant. Deposit required to confirm booking.

Melbourne and Victoria bookings included. Travel costs apply for regional Victoria and interstate, contact us for a quote.

Half Day & Combined Sessions

Four modules are available as half day sessions, running 9am to 12:30pm or 1:00pm to 4:30pm: Subcutaneous Injections, Epilepsy & Seizure Support, Complex Wound Care Support and Urinary Catheter Support. Two half day modules can be paired in a single day, reducing venue and travel costs for your team. Contact us to arrange a combined day booking.

Enquire About a Provider Booking
Provider Competency Verification Day
We come to you

Book a dedicated verification day at your premises or an approved venue. Each worker is assessed individually in a 45-minute RN-governed session, back to back across the day. A Clinical Competency Verification Report is issued per worker on the day. Minimum 4 workers.

4 to 6 workers
$300
per worker + GST
7+ workers
$280
per worker + GST

Volume discount automatically applied at 7+ workers

Melbourne and Victoria bookings included. Travel costs apply for regional Victoria and interstate, contact us for a quote.

Enquire About a Verification Day
Clinical Governance & Audit Readiness System

Your workforce doesn't just need policies. It needs a system that proves they can deliver safely.

"We don't just identify governance gaps. We close them through targeted HIDPA education, RN-governed competency verification, and audit-ready evidence. One governed system, end to end."

An NDIS audit does not ask whether you have a policy manual. It asks whether your workforce can demonstrate, with evidence, that they have the clinical knowledge and verified competency to deliver High Intensity supports safely. Most non-conformity findings are not about missing policies. They are about missing evidence.

Unlike generalist governance consultants, Calibre's governance work is led by a Registered Nurse with direct experience delivering HIDPA supports, building workforce competency systems, and navigating NDIS audit. That clinical grounding is what makes the difference between documentation that looks compliant and documentation that holds up.

Building your clinical governance system

For providers establishing or formalising their HIDPA governance framework. We map your current system, identify gaps, and build the documentation, competency evidence, and oversight structures your workforce and your auditor need to see.

Preparing for audit

For providers approaching certification or verification audit. We simulate the audit process, test your evidence, identify your risk exposure, and build a prioritised action plan with the time you have available.

The Calibre Clinical Governance & Audit Readiness System
Mock Audit & Evidence Gap Testing

We simulate an actual NDIS audit, asking the same questions your auditor will ask. We produce a written Audit Gap Report with risk ratings so you know exactly where you stand before the auditor walks in.

Clinical Governance Mapping

We map your entire governance system, including who delegates, who signs off, how competency is maintained, and what happens after incidents. The output is a clear governance map for your organisation and your auditor.

Audit-Ready Evidence Pack

We build the evidence folders your auditor actually looks at, competency records, RN delegation documentation, training logs mapped to the NDIS HIDPA Skills Descriptors, and skill sign-off evidence, structured and ready.

Workforce Competency Evidence System

Competency matrices aligned to the NDIS HIDPA Skills Descriptors, workforce training plans, and competency systems that create ongoing evidence of workforce capability, not just a record of attendance.

Red Flag Risk Register

We identify where your organisation is clinically exposed, where workers may be operating beyond their verified scope, where documentation will not hold up under audit scrutiny, and where your highest risk areas sit.

HIDPA Policy & Procedure Documentation

Module 1 policy and procedure manuals, clinical escalation frameworks, clinical practice guidelines, care plans and clinical forms, designed to reflect real-world NDIS practice, not generic templates.

Calibre RN Governance Oversight Model

Ongoing clinical governance assurance, not just a one-off review.

Delivered by a Registered Nurse with NDIS HIDPA expertise, the RN Governance Oversight Model provides structured, recurring governance review, keeping your workforce evidence current, your competency records active, and your organisation audit-ready at any point in the year.

Scheduled RN-led governance reviews (monthly or quarterly)
Review of incident logs, near misses and high-risk client cases
Workforce competency currency monitoring and reassessment flagging
Written Clinical Governance Summary Report after each review
Clinical governance query support between reviews
Annual governance summary suitable for audit evidence

Pricing is tailored to your provider size and review frequency. Contact us to discuss.

All governance and audit readiness work is led by a Registered Nurse with direct NDIS HIDPA clinical experience, and scoped individually to your provider size, registration scope, workforce profile and audit timeline. We begin with a conversation to understand your needs and build the right governance pathway for your organisation.

Discuss Your Governance Needs
Calibre Pathway Partner Programme

A long-term clinical education and governance partnership for your workforce.

For NDIS providers with ongoing workforce capability needs, the Calibre Pathway Partner Programme provides a structured, recurring clinical education and governance relationship, built around your workforce, your registration scope and your audit cycle. Pathway Partner places are limited. We work with a small number of providers in a structured, ongoing relationship to ensure every partner receives the depth of attention their workforce requires.

Discuss a Partnership
What a partnership includes
Reserved HIDPA Education Days scheduled around your workforce calendar
Ongoing RN-governed competency verification for new and existing workers
Workforce competency currency monitoring and reassessment scheduling
Governance documentation maintained and updated across your audit cycle
Priority access to new modules and clinical governance updates
Annual workforce capability review and planning session
Clinical Team

Led by clinicians.
Built on real-world experience.

Calibre Clinical Education programs are delivered by senior practising clinicians whose experience spans acute and critical care, emergency care, disability and community health. Every session is grounded in current evidence-based practice, aligned to the NDIS HIDPA Skills Descriptors, and designed to build practical capability that improves participant safety and holds up at audit.

Acute Care
Critical Care
Emergency Care
Disability
NDIS High Intensity Supports
Community Health
Clinical Governance
Founder, Calibre Clinical Education
Ayan Omer Shere
RN  ·  MPH (Health Strategy & Policy)  ·  Cert IV TAE
Ayan Omer Shere, Founder of Calibre Clinical Education, Registered Nurse and NDIS HIDPA specialist
"Calibre was built to close the gap between training attendance and verified clinical competency, because that gap is where participant safety risk lives."

After more than a decade as a Registered Nurse across acute care, critical care and disability, and as the clinical lead of an RN-led NDIS provider, I saw the same gap repeated across the sector. Providers genuinely committed to quality were found non-conformant at audit, not because their workers could not deliver supports safely, but because the competency evidence was never properly built. An online attendance certificate doesn't tell an auditor, or a participant, that a support worker can safely manage a complex bowel care episode or respond to a deteriorating PEG-fed participant.

The governance problem sat underneath. Providers had policies that weren't aligned to current NDIS Practice Standards or HIDPA Skills Descriptors. Clinical escalation frameworks didn't exist or hadn't been reviewed. The documentation infrastructure that should sit beneath a workforce capability system simply wasn't there. Calibre Clinical Education was built on a different belief: that workforce capability has to be demonstrated, not assumed, and that the documentation providers rely on at audit should reflect genuine clinical competency, because participants' safety depends on it.

Professional Background
  • Clinical Lead of an RN-led NDIS provider supporting complex and high intensity needs
  • Emergency and Critical Care Nursing
  • Postgraduate Qualification in Emergency Care
  • Master of Public Health (Health Strategy & Policy)
  • Certificate IV in Training and Assessment
  • Clinical Governance & Policy Development
  • Clinical Workforce Education & Capability Development
  • Clinical Support Nurse & Clinical Support Development Nurse Experience
  • Nurse Education Consultant Experience
Frequently Asked Questions

Common questions

Why face-to-face education instead of online modules?
NDIS providers delivering High Intensity Daily Personal Activities are expected to demonstrate that their workforce has practical skills and knowledge, not simply completed online learning. Face-to-face education combining hands-on simulation on clinical task trainers and manikins with clinical reasoning scenarios and real-world case discussion is the model that builds and evidences the practical capability providers need to demonstrate at audit. Workers practise the actual procedure and the decision-making required to deliver safe care, not just the theory.
How does competency verification support NDIS compliance?
Our Clinical Competency Verification Reports are conducted and verified by a Registered Nurse and aligned to the NDIS Practice Standards High Intensity Support Skills Descriptors. The Skills Descriptors require assessment by an appropriately qualified health practitioner. Our model provides workforce capability documentation that directly supports NDIS Practice Standards compliance and audit evidence. HIDPA compliance is assessed at certification audits, mid-term audits and compliance audits, an attendance certificate from an online module does not satisfy the Skills Descriptor requirement for training delivered by an appropriately qualified health practitioner.
Do workers complete competency on the education day?
No. Workers complete the HIDPA Education Day, then undertake a consolidation period of 2 to 4 weeks to embed their learning through practice. Competency verification is a separate scheduled session with a Registered Nurse. This reflects the NDIS Commission's recommended competency assessment model.
Can you deliver education at our organisation?
Yes. Provider bookings are delivered at your premises or an approved training venue. We coordinate venue setup and bring all required clinical task trainers and simulation equipment. We are based in Melbourne and Victoria, with national bookings available. Travel fees apply for interstate and regional bookings. Maximum 12 participants per session.
Do you support providers preparing for their NDIS audit?
Yes. Our Clinical Governance and Audit Readiness System is specifically designed to support NDIS providers preparing for certification or verification audit. We offer mock audit and evidence gap testing, clinical governance mapping, audit-ready evidence pack development, and workforce competency systems, all scoped to your provider size, registration scope and audit timeline. All governance and audit readiness work is led by a Registered Nurse with direct NDIS HIDPA clinical experience.
What if we already have training but need competency verification only?
Standalone RN-governed competency verification is available for workers who have completed prior HIDPA education from a recognised provider. Contact us before booking to confirm eligibility. We review prior education to ensure it meets the required standard. Verification only is priced at $320 + GST per worker.
Is competency verification conducted individually or as a group?
All competency verification is conducted individually. Each worker completes a 45-minute one-on-one assessment with a Registered Nurse. Assessment is never conducted as a group. This ensures each worker's competency is verified independently and the resulting report accurately reflects their individual capability.
What happens if a worker does not pass competency verification?
If a worker does not demonstrate competency during verification, we provide clear, constructive feedback on the specific areas that were not met. The worker is not issued a Clinical Competency Verification Report. Providers are advised on recommended next steps, which may include further supervised practice or repeat education before reattempting verification.
How long does each HIDPA Education Day run?
Full day HIDPA Education Days run from 9am to 4:30pm, covering one module, with a 20-minute morning tea break and 30-minute lunch break included. Selected modules are available as half day sessions running from 9am to 12:30pm. Two half day modules can be delivered on the same day for provider bookings. All sessions include pre-reading sent one week prior, face-to-face theory, hands-on simulation on clinical task trainers and manikins, clinical reasoning scenarios and real-world case discussion. Workers practise both the procedure and the clinical decision-making required to deliver safe care. An education completion record is issued to each participant on the day.
Can we run two half day modules in one day?
Yes. For provider bookings, two half day modules can be delivered on the same day. Half day sessions run from 9am to 12:30pm and 1:00pm to 4:30pm, with a 30-minute lunch break between sessions, allowing participants to complete two modules in a single day at a provider premises or approved venue. The modules available as half day sessions are Subcutaneous Injections, Epilepsy and Seizure Support, Complex Wound Care Support, and Urinary Catheter Support. Running two modules in one day reduces venue costs, minimises time away from support delivery, and means your workers leave with two education completion records. Contact us to discuss a combined day booking.
What does the pre-reading cover?
Pre-reading is sent to participants one week before each Education Day. It covers relevant anatomy and physiology, key clinical concepts, and an introduction to the NDIS HIDPA Skills Descriptors for that module, so education day time is focused on practical simulation and clinical reasoning rather than foundational theory.
What does the Clinical Competency Verification Report include?
The report documents the outcome of each worker's competency verification against the relevant NDIS HIDPA Skills Descriptors. It includes the worker's name, the module assessed, assessment date, the Registered Nurse assessor's details, and the verified outcome. The report is suitable for inclusion in the worker's personnel file and as audit evidence. The Clinical Competency Verification Report is issued by Calibre Clinical Education and does not constitute NDIS Commission endorsement or registration certification.
What does governance support involve?
Unlike generalist governance consultants, Calibre's governance work is led by a Registered Nurse with direct experience delivering HIDPA supports, building workforce competency systems, and navigating NDIS audit as a provider. That clinical grounding is what makes the difference between documentation that looks compliant and documentation that holds up. Our Clinical Governance and Audit Readiness System works across six components: mock audit and evidence gap testing, clinical governance mapping, audit-ready evidence pack development, workforce competency evidence systems, a red flag risk register, and HIDPA policy and procedure documentation. Because the same clinician who delivers your workforce education and competency verification also leads your governance work, we can close the full loop, from identifying gaps through to training, verification and audit-ready evidence. For ongoing assurance, the Calibre RN Governance Oversight Model provides structured monthly or quarterly RN-led reviews. All governance work is scoped individually to your provider size, registration scope and audit timeline.
Why is Severe Dysphagia Management co-facilitated with a Speech-Language Pathologist?
The NDIS Practice Standards specify that dysphagia education must be delivered by an appropriately qualified health practitioner, and uniquely does not include the option for peer delivery that applies to other HIDPA modules. To ensure full compliance and the highest standard of clinical education, our Severe Dysphagia Management module is co-facilitated by a Registered Nurse and a Speech-Language Pathologist. This also means participants receive specialist expertise in swallowing assessment, IDDSI application and SLP communication directly relevant to their practice.

Let’s strengthen your workforce capability

Whether you need HIDPA workforce education, RN-governed competency verification, clinical governance support or ongoing workforce assurance, Calibre Clinical Education will work with you to build a clinically capable, governance-ready NDIS workforce.

hello@calibreclinicaleducation.com.au  ·  Responds within one business day
Get in Touch

Discuss your workforce education and governance needs

Whether you are planning your first HIDPA Education Day, preparing for an audit, or looking to strengthen your governance systems, get in touch and we will discuss the right approach for your organisation.

Contact & Delivery Details
Location
Melbourne, Victoria
National delivery available
HIDPA Education & Verification Days
Delivered at your premises or an approved training venue
Maximum 12 participants per session
Travel fees apply for interstate and regional bookings
Email
hello@calibreclinicaleducation.com.au
Response Time
We respond within one business day